Whether you are looking for Individual Therapy, Child/Adolescent Therapy, Couples or Family Counseling -- we are here for you! And now you can connect to Counseling West Seattle counselors from the comfort of your own home -- or anywhere you are in Washington State!
Telehealth eliminates you having to deal with travel time, traffic, and parking. Now, you can simply log on with your home computer, laptop, tablet or smartphone at the time of your counseling appointment. Most Washington State insurance policies cover telehealth just like in-office therapy, call your insurance provider for more information.
Counseling via video counseling has been proven to be just as effective as in-person therapy. You just need to find a private area in your home or outside for your sessions. If the therapy is for a younger child, our therapists are creative in engaging your child, and can provide parent consultation and support as well.
If you are already a Counseling West Seattle client and are interested in whether telehealth may be a good fit for you, simply talk with your therapist about it.
If you are new to Counseling West Seattle and want to explore an ultra-convenient way to get the counseling support you need, just give us a call so we can get this arranged for you.
COMMON QUESTIONS ABOUT TELEHEALTH (FAQ's)
We know that online therapy can bring up understandable hesitations and questions. We are happy to put your mind at ease and provide further information about what to expect.
How does it work?
For current clients, contact your therapist as you normally would to make an appointment. Your provider will send you an email link, which you can click to join in a virtual therapy session over Doxy.me. You can use your phone, computer or tablet to participate. You can talk to your provider as you normally would --- it’s that easy!
Is it confidential?
Absolutely. Our therapists maintain strict confidentiality standards for your protection. This means your sessions cannot be recorded. During this time of social distancing, our therapists are exclusively providing counseling via video from their office, or from areas of their home that have privacy. Now we can’t completely promise that your provider’s cat or dog won’t briefly stop in to say hello - but don’t worry, they have been fully trained in our HIPAA protocols!
Will it be covered by my insurance?
Most healthcare plans provide coverage for telehealth just like in-office therapy. While this is often at your regular copay, coinsurance and/or deductible, there are some variations depending on your specific policy. If you and your therapist are not sure about your benefits, please reach out to Counseling West Seattle and your insurance provider. If you run into any coverage issues, we are happy to work with you on payment options during this crisis. Even if you think you don’t have coverage for telehealth, or can’t afford payment, please give us a call -- we continue to get updates from insurance plans that are expanding telehealth benefits as our culture adapts to the developing needs.
I’m still not sure telehealth is right for me - maybe I should wait until I can see a therapist in person?
It's understandable to want to have or continue an in-person therapy. However, in these very unpredictable times, it is unclear how long this will be our new normal. There are a variety of estimated time frames suggested for social distancing measures lasting from 6 weeks to 18 months. Connecting with a counselor via video is an easy way to get started with care -- or avoid disrupting your care -- and to receive consistent support toward your goals. This can become even more important during these stressful times.
Have telehealth therapy sessions been proven to be effective?
Yes. There have been numerous studies conducted showing that telehealth is just as effective as in-person counseling.
The American Psychiatric Association (APA) published a physician reviewed article in 2017 that notes the following:
“There is substantial evidence of the effectiveness of telepsychiatry and research has found satisfaction to be high among patients, psychiatrists and other professionals. Telepsychiatry is equivalent to in-person care in diagnostic accuracy, treatment effectiveness, quality of care and patient satisfaction. Patient privacy and confidentiality are equivalent to in-person care.”
Other helpful information about telehealth care:
Can’t See Your Therapist Because of COVID-19? The new world of virtual psychotherapy is brighter than you think.
WE LOOK FORWARD TO SEEING YOU ONLINE SOON!